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0967-44-0454
8:00 am to 7:00 pm
Q&A
Is there no hot water from the washroom in the room?
Yes, I am very sorry, but this facility is an old building, and only water comes out of the washrooms in all rooms.
We apologize for any inc…Continue readingCan I use a credit card locally?
Yes, available for use.
Payment of accommodation charges will be accepted from 8:00 in the morning of the check-out date.
It may be very cro…Continue readingKurokawa Onsen Utilizing open-air baths What is "bathing bills?"
Temporary bills are bills that you can take in three open-air baths filled with atmosphere of each inn of Kurokawa Onsen with 1 piece.
The …Continue readingCan I use PayPay or LINE Pay?
Both are available.
Not only accommodation fee, but also bathing fee and all shops(Excluding stamp fee)
You can pay with paypay and LINE pa…Continue readingWhat are the amenities
In the guest room in advance
amenities for adult guests
Yukata, towels (takeaway), bath towels, toothbrushes, socks for socks.
amenities chi…Continue readingWhat time is check-in?
The hotel check-in is from 15:00.
If you want to visit the open-air baths and want to come early, or if you are likely to arrive earlier tha…Continue readingIs there a parking lot?
Yes, we have a parking lot.
There are about 13 parking spaces in front of the facility.If you come by car, please bring your car to the fron…Continue readingDo you have a family bath?
Yes, we have.
The family bath at this facility is exclusively for guests.
"Cypress bath" in the family bath Ichi, Thank two places and "cut …Continue readingDo you have elevators?
There is no elevator.We apologize for any inconvenience, but only use of stairs.
The hotel is on the slope along the river, so you are sure …Continue readingIs there a dryer in your room?
There is one dryer in the room.
However, there is a possibility that the circuit breaker may fall, so we have one dryer in each room.
Electr…Continue readingCan I bring alcoholic beverages?
Yes, it is okay.
Please relax in the room while drinking at your favorite time.In addition, there is a refrigerator in the room, please feel…Continue readingIs it possible to make a day trip?
A day trip hot spring can be done.
Reception hours are from 8:30 to 20:30.
<Fee> Adult 600 JPY
3 to 12 years old 300 yen
Mor…Continue readingCan I take a bath for 24 hours?
I am sorry, I can not take a bath any time 24 hours.
The use time of the guest's bath is from 6 o'clock in the morning, until 11 o'clock in …Continue readingDoes snow accumulate?
Kurokawa is a place rarely snowing in Kyushu.
Because the altitude is about 700m, the temperature is definitely lower than in Kumamoto city.…Continue readingCan I change my diet due to allergies or likes/dislikes?
If you have foods that you are not allergic to or weak, we will change it to another ingredient as much as possible.
Please do not hesita…Continue readingIs there a "Red Chanko" for the 60th birthday celebration?
This facility has "red cushions", "fans", "red chanchanko" and hats used for 60th birthday celebrations.
We will prepare it free of charge f…Continue readingIs there a cancellation fee?
The cancellation fee will be applied at the hotel 5 days prior to the reservation date.
If you do not show up, you will be charged the full…Continue readingCan I use the internet?
Wi-Fi is available in the guest rooms and on-site.
The password is printed on the bookmark of your stay and the information board in the fac…Continue readingCan you smoke?
Smoking is prohibited in this facility.
When smoking, please use the annex (with bench) outside the entrance of the hotel.
Ashtrays are avai…Continue readingI would like to stay with my children, is that okay?
Yes, you can stay.
However, since the whole building is made of wood, there are only a limited number of rooms that can accommodate children…Continue reading
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Please feel free to contact us if you have any questions.